Privacy Policy
Last Updated: Friday, January 3, 2024
1. Introduction
Welcome to Meteoric Leadership Consulting Ltd. (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.meteoric.co (the “Site”) and when you submit your information through lead forms or otherwise communicate with us.
By using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Site or provide us with your information.
2. Information We Collect
Personal Information You Provide
Contact Information: Such as your name, email address, phone number, and company name when you fill out lead forms, subscribe to our mailing list, or otherwise communicate with us.
Correspondence: Any information you provide when you contact us directly by website form, email, phone, texting, or via other methods.
Automatically Collected Information
Usage and Device Data: We may collect information about your device and how you interact with our Site, such as IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
Cookies: We may use cookies and similar tracking technologies to recognize you, remember your preferences, and track your use of our Site.
3. How We Use Your Information
We use your personal information for the following purposes:
Marketing and Promotion: To send you marketing and promotional communications, such as newsletters, updates, or other information we think may interest you.
Lead Generation and Follow-Up: To respond to inquiries submitted through lead forms, schedule calls or meetings, and communicate about our services.
Customer Support: To respond to your questions, address your concerns, and improve our customer service.
Site Improvement: To analyze how our Site is used, test changes, measure performance, and improve the user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Compliance Statements
If you are located in the European Economic Area (EEA), we only process your personal information when we have a valid legal basis, including:
Your Consent: When you have given us explicit consent to process your personal data for a specific purpose (e.g., subscribing to a newsletter).
Legitimate Interest: When we process your personal data to achieve a legitimate interest and our reasons are not overridden by your data-protection rights (e.g., to analyze and improve our Site).
Contractual Obligations: When it is necessary to process your data to fulfill a contract or in preparation to enter into a contract with you.
Legal Obligations: Where we need to comply with a legal or regulatory obligation.
Compliance with Alberta’s PIPA
We comply with the Personal Information Protection Act (PIPA) of Alberta. We collect, use, and disclose your personal information only for purposes that a reasonable person would consider appropriate under the circumstances. If you have any questions about how we handle your personal information, or if you would like to request access to or correct your personal information, please contact us at [email protected].
Canada’s Anti-Spam Legislation (CASL)
We are committed to complying with CASL. If you choose to receive marketing emails or newsletters from us, we will obtain your express or implied consent. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at [email protected]. Please note that even if you opt out of marketing emails, we may still need to send you non-promotional emails about your account or any ongoing business with us.
Compliance with PIPEDA
We are committed to protecting your personal information and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA). We adhere to the following principles outlined in PIPEDA:
Accountability
We have designated an individual (or team) who is responsible for overseeing our data protection compliance and ensuring that we protect your personal information in accordance with PIPEDA.
Identifying Purposes
Before or at the time we collect personal information, we clearly identify and disclose the purposes for which that information is collected.
Consent
We obtain your consent for the collection, use, or disclosure of your personal information, except where otherwise permitted by law. Consent may be express or implied, depending on the sensitivity of the information and your reasonable expectations.
Limiting Collection
We only collect personal information necessary for the purposes we have identified. We use fair and lawful means to collect the information.
Limiting Use, Disclosure, and Retention
We only use or disclose your personal information for the purposes for which it was collected, unless we receive your further consent or as required by law. We retain your personal information only as long as necessary to fulfill those purposes or as required by law.
Accuracy
We make every reasonable effort to ensure the personal information we hold is accurate, complete, and up to date. You can request that we correct or update your information at any time.
Safeguards
We use appropriate physical, technological, and organizational safeguards to protect your personal information against unauthorized access, disclosure, copying, or modification.
Openness
We make readily available to you specific information about our policies and practices related to the management of personal information, including contact information for any questions or concerns.
Individual Access
Upon written request and authentication of identity, we will inform you of the existence, use, and disclosure of your personal information and give you access to it, except where permitted or required by law to withhold the information. You may challenge the accuracy and completeness of the information and request amendments as appropriate.
Challenging Compliance
If you have any questions or concerns about our handling of your personal information, you may direct them to our Privacy Officer at hello @ meteoric.co. We will investigate all complaints and take appropriate measures to resolve them in a timely manner.
By implementing these principles, we strive to maintain transparency, accountability, and the highest standards of privacy protection. If you have any questions or concerns regarding our PIPEDA compliance, please contact us at:
Meteoric Leadership Consulting Ltd.
Cris Seppola, Owner
cris @ meteoric.co
1-587-333-2727
5. How We Share Your Information
We do not sell products and we do not sell personal information to third parties. We may share your data in the following limited circumstances:
Service Providers: With third-party vendors, contractors, and other service providers who need access to your information to perform services on our behalf (e.g., email delivery, analytics).
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
6. Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies on our Site to:
Remember your preferences and settings.
Understand and save your preferences for future visits.
Compile aggregate data about Site traffic and Site interactions to improve our offerings.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we securely dispose of it.
8. Security of Your Information
We take reasonable measures to protect the security of your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
Access: You may have the right to request access to the personal information we hold about you.
Correction: You may request that we correct or update your personal information.
Deletion: You may request that we delete your personal information.
Objection: You may object to our use and processing of your personal information.
Withdrawal of Consent: Where you have previously given consent, you have the right to withdraw that consent.
To exercise any of these rights (where applicable), please contact us using the details provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe.
10. Third-Party Links
Our Site may include links to third-party websites and services that are not operated or controlled by us. This Privacy Policy does not apply to any data collected on or through those third-party platforms. We recommend that you read the privacy statements of any third-party websites or services you visit.
11. Children’s Privacy
Our Site and services are not directed to individuals under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page, and we will update the “Last Updated” date at the top. Your continued use of our Site and services after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.
13. Contact Us
If you have any questions or comments about this Privacy Policy or our data practices, or if you would like to make a complaint, please contact us at:
Meteoric Leadership Consulting Ltd.
hello @ meteoric.co
1-587-333-2727